🔒 Your Privacy Matters to Us
At Chicken Road Pakistan, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you play our games or use our services.
Last Updated: August 31, 2025
Effective Date: August 31, 2025
Personal Information
When you register and play Chicken Road in Pakistan, we may collect the following personal information:
- Account Information: Name, email address, date of birth, phone number
- Identity Verification: Government-issued ID, passport, or other verification documents
- Payment Information: Bank account details, e-wallet information (EasyPaisa, JazzCash), transaction history
- Contact Details: Mailing address, phone number for verification purposes
Gaming Data
We collect information about your gaming activity to improve your experience:
- Gameplay Statistics: Bets placed, wins, losses, game preferences
- Session Data: Login times, session duration, device information
- Transaction History: Deposits, withdrawals, bonus usage in PKR
- Communication Records: Customer support interactions, feedback
Technical Information
We automatically collect certain technical data when you use our platform:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, features used, time spent on platform
- Location Data: General location information for compliance with Pakistani laws
- Cookies: Performance and preference cookies for better user experience
| Purpose |
How We Use It |
| Account Management |
Create and maintain your gaming account, verify identity |
| Payment Processing |
Process deposits and withdrawals in PKR, prevent fraud |
| Game Operations |
Provide Chicken Road gameplay, track statistics, ensure fair play |
| Customer Support |
Respond to inquiries, resolve issues, provide assistance |
| Legal Compliance |
Meet Pakistani regulations, anti-money laundering requirements |
| Platform Improvement |
Analyze usage patterns, enhance user experience, develop new features |
🛡️ Data Protection & Security
Security Measures
We implement industry-leading security measures to protect your information:
- SSL Encryption: All data transmission is protected with 256-bit SSL encryption
- Secure Servers: Data stored on protected servers with regular security updates
- Access Controls: Limited employee access with strict authentication requirements
- Regular Audits: Periodic security assessments and penetration testing
- Firewall Protection: Advanced firewall systems to prevent unauthorized access
Data Retention
We retain your personal information for the following periods:
- Active Accounts: Throughout your active use of our platform
- Closed Accounts: Up to 7 years for regulatory compliance
- Transaction Records: 10 years as required by Pakistani financial regulations
- Marketing Data: Until you opt-out or request deletion
We may share your information in the following circumstances:
Service Providers
- Payment Processors: Banks, EasyPaisa, JazzCash for transaction processing
- Identity Verification: Third-party services for age and identity verification
- Customer Support: Tools and platforms to provide assistance
- Analytics: Anonymous data for platform improvement
Legal Requirements
- Regulatory Authorities: Pakistani gaming and financial regulators
- Law Enforcement: When required by Pakistani law or court orders
- Anti-Money Laundering: Suspicious activity reporting as required
- Tax Authorities: Winnings reporting for Pakistani tax compliance
⚖️ Your Privacy Rights
As a Pakistani user, you have the following rights regarding your personal data:
| Right |
Description |
| Access |
Request a copy of all personal data we hold about you |
| Correction |
Update or correct inaccurate personal information |
| Deletion |
Request deletion of your data (subject to legal requirements) |
| Portability |
Receive your data in a structured, machine-readable format |
| Objection |
Object to processing of your data for marketing purposes |
| Restriction |
Request limitation of processing under certain circumstances |
🍪 Cookies & Tracking
We use cookies and similar technologies to enhance your gaming experience:
Types of Cookies
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us understand how you use our platform
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Used to deliver relevant promotions and offers
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality and your gaming experience.
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
🏢 Data Protection Officer
- 📧 Email: privacy@chickenroad.pk
- 📮 Address: Chicken Road Gaming Pakistan, Karachi, Pakistan
- 📱 Phone: +92-XXX-PRIVACY
- 🕒 Response Time: Within 30 days
🔄 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make significant changes:
- We will notify you via email or platform notification
- The updated policy will be posted on our website
- We will update the "Last Updated" date at the top of this policy
- Continued use of our services constitutes acceptance of the updated policy
🛡️ Your Trust, Our Priority
We are committed to maintaining the highest standards of data protection and privacy for all Pakistani players. Your information is safe with us.